Water Damage Claims in Texas
Water doesn't stay where you can see it.
Kenro Enterprises represents Texas homeowners, business owners and ranch owners on water damage claims. We work for you, not the insurance company. We find and document the full extent of the water damage, including the damage hiding behind cabinets and walls, and pursue a fair settlement under your policy.
The Damage You Can't See Is the Damage That Grows
Water spreads. It soaks into cabinets, gets behind appliances and furniture, and travels into areas you can't see with your eyes. That hidden water is what insurance inspections most often miss, and it's what causes the biggest problems later.
Finding it takes more than a look around. Water restoration companies use specialized moisture-detection equipment to find where the water went, so the full damage can be documented.
Water Damage We Handle
- Burst or leaking pipes
- Water heater and appliance leaks
- AC leaks
- Slab leaks
- Roof leaks from storm damage
- Cabinet, floor and wall damage from any of the above
We handle residential, commercial and ranch property claims, and serve policyholders in San Antonio, Austin, Houston, Dallas, Fort Worth, Corpus Christi, Laredo, Bastrop, College Station and Eagle Pass, Texas.
What About Mold?
Mold from a water leak is handled case by case. Some insurance policies limit how much they pay for mold, so it's important to know what your policy says before the claim moves forward. We review your policy and the damage, and tell you where things stand.
How We Handle Your Water Claim
- Review. We go through your policy, your claim and everything the insurance company has sent you.
- Assess the damage. We review your photos, the water restoration company's findings and the damage documentation, looking for the hidden water damage that's easy to miss. On larger losses, we inspect the property in person.
- Estimate. We build a detailed comparative estimate, set side by side with the insurance company's, so you can see exactly what was left out.
- Negotiate. We handle the back-and-forth with your insurance company and back up every item with documentation.
- Bring in the right team. We work with water restoration companies, your own contractor and experts, whatever the claim needs.
- Settle. We work toward a fair settlement based on your documented damage and your policy.
After a Leak: Do This, Not That
Do:
- Document the damage. Take photos and videos before anything is moved or removed.
- Call a water restoration company to dry the property and find hidden moisture.
- Notify your insurance company.
Don't:
- Start tearing things out before the damage has been documented.
- Let the water dry on its own. Water left to dry naturally can encourage mold and other microbial growth in your home.
The Two Biggest Mistakes We See
- Not filing a claim at all. Many owners assume a leak is too small to claim, or decide to handle it themselves, and only find the larger hidden damage later.
- Skipping the water restoration company. Without specialized equipment, hidden water stays hidden, and so does the damage it causes.
13+ Years in Property Claims
Kenro Enterprises is led by an adjuster with more than 13 years in the property claims industry, on losses ranging from simple water claims to large, complex fire claims. We know where water hides, and we know how to document it.
Kenro Enterprises provides public adjusting services. We are not a law firm and do not give legal advice.
Don't Let Hidden Water Turn Into a Bigger Problem.
The insurance company has an adjuster working for them. You deserve one working for you. Your first claim review is free, with no obligation.